- Priority Support
- Having trouble with our theme? Would like to get imediate help?
- Got an idea to make your site better? Need custom work on our theme?
- From $49
- Get a Quote
100% Satisfaction Guaranteed
What Does Priority Support Include?
- Priority 24 hours answer time (usually 1-4 hours during our work hours) for a single specific theme for 1 year.
- Theme functionality guidance.
- Suggestions on how to configure the theme to obtain a particular result.
- Suggestions of plugins for specific functionality (if available).
- Simple (several lines of code) styling customizations.
- Simple (several lines of code) functionality tweaks.
- Simple (several lines of code) page templates.
What Does Priority Support NOT Include?
- Provide extensive code/styling customizations for your site.
- Customize the theme to fit your design specifications.
- Customize the theme to compensate for issues created by a third party extension.
- Write custom child themes, plugins or extensions.
- General WordPress functionality and issues (eg: configuration, moving, URLs, password recovery, user management).
- Server issues (white pages, errors in the logs or on-site that do not include a theme filename).
- SEO / content sharing (meta titles, descriptions, keywords, the site’s appearance in social services – Facebook, Twitter, etc.)